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Help

How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We accept the following forms of payment:

- PayPal

- Bank Account

Shipping

  • Shipping Method : Selected by customer
  • Shipping Area : A Region.
  • Shipping Rate : Selected by customer
  • Delivery Time : 7 - 14 days
  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

<Exchange & Return>

In case of overseas delivery, the products are not exchanged or returned.

Please keep in mind, before making order.

 

But you can get refund if you find problems as listed below.

In this case, please take video or picture when you open the delivery box and contact us through Q&A Board.

-If you receive faulty product,

-If you receive wrong product, which is different with product that you actually ordered,

-If some items are not delivered,

 

Unless you have video or picture opening deliver box and product, please remember that you can’t get a refund.


Refunds

<Exchange & Return>

In case of overseas delivery, the products are not exchanged or returned.

Please keep in mind, before making order.

 

But you can get refund if you find problems as listed below.

In this case, please take video or picture when you open the delivery box and contact us through Q&A Board.

-If you receive faulty product,

-If you receive wrong product, which is different with product that you actually ordered,

-If some items are not delivered,

 

Unless you have video or picture opening deliver box and product, please remember that you can’t get a refund.


WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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